InfiverseERP REFUND POLICY

1. Overview
At Infiverse, we strive for customer satisfaction. This Refund Policy explains the conditions under which refunds will be issued.

2. Refund Eligibility
Refunds are available under the following circumstances:

•  Service Non-Delivery : If the subscription service was not provided as agreed.
•  Technical Issues : If persistent technical issues prevent the proper use of the software, and we are unable to resolve them.
•  Billing Errors : If you were mistakenly charged more than once.

3. Refund Process
To request a refund, contact us within 14 days of the billing date. You can submit your request by emailing [email protected] or calling +91-9082900258.

•  Verification : We will review and verify the request within 5 business days.
•  Refund Issuance : If approved, the refund will be processed within 7–10 business days to your original payment method.

4. Non-Refundable Situations
Refunds are not granted in the following cases:

•  Change of Mind : After the service has been accessed.
•  Failure to Use : If you did not use the service during the subscription period.
•  Violation of Terms : If your account is terminated for violating our Terms & Conditions.

5. Subscription Cancellation
You may cancel your subscription at any time, but no refunds will be issued for the unused portion of the subscription period.

Contact Us:

You can contact InfiverseERP by email at [email protected] for any query.